How to keep your online audience engaged in your event 

Discover audience engagement ideas for virtual or hybrid events and make your next event a success.

June 9, 2023

- 3 minutes

Organizing an online event presents unique challenges when it comes to audience engagement and active involvement. Unlike in-person events, virtual events lack the direct interaction that naturally captivates attendees. To ensure a successful event, it is crucial to employ effective strategies that maintain the interest and active participation of your online audience. 

In this blog post, we will explore some audience engagement ideas that can be applied to your virtual or hybrid events

1. Engaging and targeted content 

To truly captivate your online audience, it’s crucial to deliver content that is both compelling and relevant. Take the time to understand the interests and preferences of your audience, enabling you to customize your content to meet their specific needs. With Canapii’s recommendation engine feature, you can set up recommended sessions and matchmaking based on attendees’ interests, further enhancing their experience. Offer valuable insights, expert advice, and fresh perspectives that align with their expectations, ensuring that each piece of content makes a lasting impact. By tailoring your content to your audience’s desires, you can create a meaningful connection that keeps them engaged and coming back for more. 

2. Interactivity and audience participation 

To keep your online audience engaged, create opportunities for participation. Spice up your event with interactive features like live polls, surveys, and Q&A sessions. Encourage attendees to jump in, share their thoughts, ask questions, and be part of the conversation. Active involvement not only keeps them hooked but also provides valuable insights and feedback for future events. 

Live polls

3. Visual and multimedia enhancements 

Elevate the excitement of your online event by integrating captivating multimedia elements. Enhance your presentations by incorporating high-quality images, videos, and slideshows to emphasize key points and introduce diversity into your content. If you’re hosting a session or a meeting, take advantage of Canapii’s interactive whiteboard feature to bring engagement to new heights. This tool fosters collaboration and elevates the brainstorming process, making it an excellent addition to your event. Visual aids play a vital role in delivering information with a stronger impact and keeping your audience visually engaged throughout the event. 

4. Engage on social media platforms 

Maximize the impact of your event by actively connecting with your audience on popular social media platforms such as Twitter, LinkedIn, or Facebook. Generate event-specific hashtags to encourage attendees to share their experiences and engage in conversations. Promptly respond to comments, questions, and tags to foster a vibrant community and enrich the overall event atmosphere.

Another great idea is to incorporate a social wall, where you can curate content from the official event hashtag or social media channels and display it on a screen before and after each session or embed it directly on your event page or live stream. This interactive feature adds an extra layer of engagement and keeps your audience involved throughout the event. 

Social wall

5. Seamless user experience 

Make sure your event platform or website provides a seamless and user-friendly experience. Opt for a trustworthy and user-friendly platform such as Canapii, where attendees can effortlessly navigate, access resources, and connect with others. Enable the flexibility of having an attendee list accessible to everyone, allowing attendees to easily communicate and interact with each other. Set up private or group chat options and consider moderating the event chat to facilitate connections and interactions between attendees, exhibitors, and speakers. Avoid technical glitches and complex interfaces that may deter participation. Keep it straightforward and enjoyable for everyone involved, making it easy for attendees to get the most out of the event. 

6. Gamification elements 

Boost excitement and engagement by incorporating gamification. Add challenges, quizzes, and contests to make the event more thrilling. Offer rewards for active participation. If you have an event app, it becomes even more interactive. Send challenges, track progress, and award points directly through the app. Tie tasks to your event, such as attending sessions, booking meetings, asking questions, leaving comments, and uploading photos. Attendees can redeem points for digital rewards, making the event a friendly competition where everyone can win. 

Gamification elements

7. Post-event follow-up  

Keep the engagement going after the event by staying in touch with attendees. Empower them to access on-demand content, share event highlights, resources, or exclusive content through email newsletters or a dedicated blog post. Encourage feedback and suggestions to show attendees that their opinions are valued and to improve future events. 


To keep your online audience engaged during your event, focus on compelling content, interactivity, visuals, social media engagement, user experience, gamification, and post-event follow-up. By incorporating these elements, you can create a dynamic and impactful online event that leaves a lasting impression. An engaged audience not only enhances the event experience but also sets the stage for future success. Positive reinforcement through gamification rewards attendees for participating, increasing their engagement and overall satisfaction. With a well-rounded event engagement strategy, you can create a fulfilling experience for your attendees. 

Discover more about Canapii and how we can elevate your event to new heights! 


Gemma Edwards

Co-Founder at Canapii

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