Disclaimer: This page has been translated using AI technologyGutentor Advanced Text
Please read carefully. Canapii provides software and services for the purpose of creating, managing and running virtual and hybrid conferences and events. These include, but are not limited to, the Canapii Virtual Arena, Canapii Event Management Platform and Canapii Mobile App and related websites, apps and support services. Use of these is conditional upon acceptance of and compliance with the following terms and conditions. By ticking the ‘I agree to Canapii’s Privacy Policy and Terms and Conditions’ button you are confirming your agreement with these and your legal eligibility and willingness to be bound by the provisions described herein.
1. Definitions
“Agreement” means this terms and conditions document.
“Canapii” means Canapii Ltd.
“Services” means any or all of the software or services provided by Canapii under this Agreement.
“Event” means an identifiable collection of activities following a schedule or plan managed by Organizers for Delegates with defined registration processes, start and finish dates or times.
“Organizer” means an individual or representative of an organization using Services to create, manage or run an Event. An Event may have more than one Organizer.
“Delegate” means an individual using Services to participate in an Event in a capacity other than as an Organizer.
“User” means an individual using Services in any role or capacity.
“Registration” means an individual registering to use Services for an Event, which commonly, but not necessarily, occurs before Event Open.
“Event Open” means the point at which the Event begins, typically indicated by the first sharing of Content, meeting, or other scheduled activity.
“Event Close” means the point at which the Event ends, typically indicated by the last sharing of Content, meeting, or other scheduled activity.
“Event Duration” means the period of time from Event Open until Event Close.
“Event Lifetime” means the period of time from the first use of Services by any User for an Event until the last use of Services by any User for that Event. For clarity, Event Lifetime includes use before Event Open, for example initial setup and Registrations, and use after Event Close, for example access to Content.
“Event Lifetime” means the period of time from the first use of Services by any User for an Event until the last use of Services by any User for that Event. For clarity, Event Lifetime includes use before Event Open, for example initial setup and Registrations, and use after Event Close, for example access to Content.
“Service Package” means a set of features, conditions, limitations, and fee structures that apply to the use of Services for an Account.
“Service Subscription” means a Service Package for which a recurring fee is payable.
“Service Term” means the time from an Account entering into a contract by signing up for a Service Package until the Termination of the contract, at which point the Service Package will no longer be in effect.
“Termination” means the point at which the Service Term ends, either by prior or mutual agreement between the Account Holder and Canapii or resulting from a breach of the Agreement or any other reason.
“Terminate” means the act of Termination.
“Cancel” or “Cancellation” means an Account Holder giving notice using an official method accepted by Canapii that they wish to Terminate.
“Account Holder” means the entity responsible for agreeing the Service Package that applies to their Account, paying any fees, including those arising from any Service Subscription, and assigning Organizers to the Account.
“Account” means the set of attributes that define a relationship with Canapii, which may include, but not be limited to, an Account Holder, a Service Package and Organizers.
“Account” means the set of attributes that define a relationship with Canapii, which may include, but not be limited to, an Account Holder, a Service Package and Organizers.
“Content” means material in any medium presented, shared, transmitted, or distributed during an Event using the Services, including that generated by Users during the Event.
“Force Majeure Event” means an event that is beyond the reasonable control of the affected party (including, but not limited to failure of the Internet, failure of any public communications network, hacking, malicious software attack, power failure, industrial disputes, changes to applicable law, natural or man-made disasters, biological contamination, pandemic, explosion, fire, flood, riot, civil unrest, terrorism, and war).
2. Equipment
Use of Services typically requires Internet access, compatible access hardware and third-party software such as a compatible web browser and operating system. You acknowledge that updates to Services may occur without notice and may require you to upgrade or update your hardware or software from time to time and it is your responsibility to ensure these are sufficient for your continued use of the Services.
Canapii is not responsible for providing you with the equipment required to access Services nor for any equipment damaged in the use of Services.
3. Lisences
Canapii grants a temporary non-exclusive license for the use of Services to the Account Holder and its assigned Organizers for the purposes of creating, managing and running Events in accordance with the selected Service Package.
Canapii grants a Delegate of an Event a temporary non-exclusive license for the use of Services for the purposes of participating in that Event for the Event Lifetime.
Canapii will endeavor to provide Services as described in the Service Package along with any standard updates that are released for the Services during the Service Term.
Canapii may, at its sole discretion, change or discontinue elements of Services from time to time without prior notice.
A license for the use of Services is conditional upon acceptance of and compliance with the Agreement. Violation of any of the provisions of the Agreement may result in temporary or permanent withdrawal of licenses without notice meaning that Users no longer have access to Services, Events or Content.
Licenses granted under this Agreement may not be sublicensed or used to sell Services to third parties.
Canapii reserves the right to refuse or revoke a license for the use of Services without notice if it has reasonably concluded that failure to do so would lead to the likely detriment of its business or to the experience of other Users.
4. Account Holders, Delegates and Events
The Account Holder is responsible for all Events created within the Account and related Content and use of Services, including but not limited to the use of Services by its Organizers and Delegates.
The Account Holder must abide by all applicable laws and ensure compliance with same by its Organizers and Delegates, including but not limited to laws regarding export control, data protection, privacy, recording, intellectual property and copyright, defamation, and obscenity.
If the Account Holder becomes aware of any violation of applicable laws or of the Agreement, it must notify Canapii promptly. Canapii reserves the right to investigate any incidents that come to its attention and take appropriate remedial action, which may include but is not limited to removal of Users, removal of Content, early closure of an Event, or early Termination. Canapii accepts no responsibility or liability for violations or any loss or damage resulting from them or from any remedial action taken.
Canapii provides Services to an Account for the purposes of running Events. Canapii is not responsible for the Events therefore cannot be held liable if an Event is cancelled by the Account Holder or its Organizers, for the failure of an Event to meet its stated goals, for Content shared during the Event or for the activity or behavior of the Account Holder, Organizers or Delegates.
If a Delegate is dissatisfied with any aspect of an Event they should contact the Account Holder or its Organizers as it is their responsibility to deal with such complaints.
If a User experiences technical problems with the Services they should report this to Canapii at the earliest opportunity.
Canapii reserves the right to deny or revoke the Registration of anyone it may reasonably conclude has previously breached or is likely to breach this Agreement or a similar agreement with Canapii and will notify the Account Holder or its Organizers accordingly.
It is the responsibility of the Account Holder and its Organizers to provide Users with any information regarding additional policies or terms and conditions that pertain to its Events and to resolve issues with Users that violate these.
Account Holders and Organizers do not have the authority to negate or change any element of this Agreement in a way that may affect a third party. Changes to the Agreement specifically as it relates to the Account will only be accepted if documented on an accompanying order form and agreed in advance in writing with Canapii.
5. All Users
You must not use Services for or in connection with any unlawful, harmful, or fraudulent activities.
You must not use Services to distribute or share material, speech, opinion, or other Content that is unlawful, obscene, defamatory or infringes the intellectual property rights or copyright of others.
You agree that you are responsible for the Content you share and warrant that such use does not violate the rights of any third party. Under no circumstances will Canapii be held liable in any way for the lawfulness, accuracy, completeness, validity or for the consequences of any Content generated or shared by Users.
Canapii reserves the right to remove without notice Content of which it becomes aware whose use it considers unlawful or in breach of the Agreement. Where machine translation is used, Canapii cannot be held liable for errors in translation or the consequences thereof.
You accept that any Content generated by you may be quoted or used by Organizers for purposes related to an Event. You accept that Canapii cannot be held liable for any Content that is copied, used or distributed without authorization by any third party.
You must not act in a way intended to impair, degrade, or compromise the use of Services by others.
You must respect the privacy and rights of other Users and not act to infringe or violate them.
You must respect the privacy and rights of other Users and not act to infringe or violate them.
When providing information about yourself to Canapii you agree to provide only information that is true and accurate.
You agree to allow Canapii to collect data and from you, including but not limited to location or technical data, for the purposes of delivering and improving the Services.
Use of Services may include recording of video, audio, or text. You agree to comply with all applicable laws regarding such recording and its subsequent storage.
You must not infringe or ask or encourage another to infringe the intellectual property rights of Canapii or any third party involved in the delivery of Services or Events.
You must not attempt to reverse-engineer, alter, loan, rent, lease, sublicense, copy or resell any element of the Services or the code that underpins them.
You must not conduct or ask another to conduct load testing or penetration testing on the Services without prior written authorization from Canapii.
You must not use your access to Services to help design, plan or build a product or service that competes in any way with the Services.
You agree to inform Canapii at the earliest possible moment if you become aware of any breach of this Agreement whether accidental or deliberate by you or a third party.
6. Warranties
You accept that the Services are provided ‘as is’. Canapii and its suppliers disclaim all warranties of any kind, express or implied, including but not limited to warranties of fitness for a particular purpose, merchantability, noninfringement, suitability, performance, security, compatibility, accuracy, reliability, freedom from legal liability, and freedom from defects.
You accept that you use the Services at your own risk and that you will be responsible for any damage to you that results from your use of Services.
You accept that there are risks inherent in Internet connectivity that could result in loss of privacy, data, confidential information, and possessions.
All warranties in respect of the Services covered by the Agreement are expressly set out in the Agreement. To the maximum extent permitted by applicable law, no other warranties concerning the Services will be implied into this Agreement or any related contract or order form.
7. Liabilities, Limitations and Exclusions
Nothing in the Agreement will limit or exclude any liability for death or personal injury resulting from negligence.
Nothing in the Agreement will limit any liability that is not permitted under applicable law.
Nothing in the Agreement will exclude a liability that may not be excluded under applicable law.
No party to this Agreement shall be held liable for any losses arising from a Force Majeure Event.
Canapii shall not be held liable in respect of any special, indirect, or consequential loss or damage.
Canapii shall not be held liable for any losses arising from a loss of profits, savings, revenue, production, reputation, efficiency, relationships, contacts, opportunities, goodwill, data or any other failure or interruption of business.
The aggregate liability of Canapii to any other party in respect of any event or series of events shall not exceed the amount paid by the affected party to Canapii in relation to the Services covered by this Agreement in the preceding twelve (12) months.
Should the Services become the subject of a claim of infringement, Canapii may, at its option: obtain the right for Users to continue using the Services; replace or modify the Services to remove the infringement or reduce the likelihood that it will be determined to be infringing; or if neither of these options is commercially reasonable, terminate the Services. Upon such termination, you shall cease accessing the Services and Canapii will refund to you as your sole remedy for such termination, the fees paid by you in respect of the terminated Services for the past twelve (12) months. This states the entire liability of Canapii with respect to any claim of infringement regarding the Services.
8. Indemnification
Use of the Services is also subject to the Canapii Privacy Policy, available at [https://canapii.com/privacy](https://canapii.com/privacy) and hereby incorporated into this Agreement.
Canapii will take reasonable measures to protect your data and Content, but the nature of complex Internet-connected software means it cannot guarantee absolute protection at all times. You should ensure that you retain backups and take reasonable additional precautions to ensure that sensitive or confidential data is secured.
9. Privacy and Security
Use of the Services is also subject to the Canapii Privacy Policy, available at [https://canapii.com/privacy](https://canapii.com/privacy) and hereby incorporated into this Agreement.
Canapii will take reasonable measures to protect your data and Content, but the nature of complex Internet-connected software means it cannot guarantee absolute protection at all times. You should ensure that you retain backups and take reasonable additional precautions to ensure that sensitive or confidential data is secured.
All parties to this Agreement shall comply with applicable data protection laws regarding the processing of personal data.
You grant Canapii a non-exclusive license to copy, store, distribute, export, edit and translate your data and Content to the extent reasonably required for the performance of its obligations under this Agreement.
You will notify Canapii promptly if you suspect or become aware of any security risk, flaw, breach, or potential breach relating to the Services.
Links to third-party websites may be provided by Canapii or shared by others using the Services. Canapii is not responsible for the content, policies, or any other aspects of external websites not under its control and you should exercise care and judgment before interacting with them.
10. Intellectual Property Rights
Nothing in this Agreement transfers any intellectual property rights from Canapii or its suppliers to a third party.
Canapii or its suppliers, as applicable, retain ownership of all proprietary techniques, designs, technologies, trademarks, logos, and other intellectual property used or displayed in the Services, registered or unregistered. You must not use any techniques intended to hide, frame, alter, circumvent, or otherwise undermine the rights of Canapii or its suppliers in this regard. Furthermore, you are forbidden from using the intellectual property of Canapii and its suppliers in hidden text, meta tags or other search engine optimization techniques without prior explicit written consent from its owner.
11. Force Majeure
If a Force Majeure Event results in any party to this agreement being delayed in or unable to meet its obligations, that obligation will be suspended for the duration of the Force Majeure Event.
If any party to the Agreement becomes aware of a Force Majeure Event it must promptly notify all other parties likely to be affected by it and provide information to the best of its ability regarding the event, its likely duration and impact.
Any party to the Agreement affected by a Force Majeure Event should take reasonable steps to mitigate the impact of that event on its obligations under this Agreement.
12. Payment, Cancellation and Te
12. Payment, Cancellation and Termination
If you are an Account Holder with a Service Subscription, you consent that Canapii may charge your credit card on a recurring basis or use another previously agreed payment method in accordance with the fees, including all applicable taxes, and payment schedule described in your Service Subscription.
Canapii reserves the right to change the fees charged for Services, including charging for features or Services that were previously free, but will notify you in advance of any such changes and give you the option to Cancel. Canapii will not charge you a higher fee than previously agreed without your authorization.
You will not be entitled to a refund if Canapii subsequently makes available for free, or for a lower fee, elements of Services for which you have previously paid.
You may Cancel your Service Package or Service Subscription at any time by using the official Cancellation form provided by Canapii. If you Cancel a Service Subscription it will remain in effect until the point where the next payment would have become due, whereupon your Account will revert to a free Service Package if available. You will not be refunded for any unused time or Service usage.
If you have a Service Subscription and Canapii is unable to collect a payment due from you in a reasonable timeframe and is unable to arrange a different payment method promptly it reserves the right to suspend or Terminate your Service Package without notice.
If your Service Package is Terminated as a result of non-payment or of a breach of the Agreement, your access to Services will be removed. No refund will be payable.
Termination will not limit any party from pursuing other remedies available to it, including injunctive relief, nor will Termination relieve your obligation to pay all fees that have accrued or are otherwise owed by you.
Canapii reserves the right to close without notice any Account that remains unused for a more than twelve (12) months. If an Account Holder wishes to close their Account they should do so through the official Cancellation form. If an Account Holder wishes to transfer ownership of the Account to another person they should contact Canapii to arrange this.
13. Injunctive Relief
This Agreement represents the entire understanding between you and Canapii and supersedes any prior understandings and agreements between the parties regarding the Services except where you are an Account Holder and you or your company have explicitly agreed separate terms and conditions with Canapii in writing which are still in effect and will take precedence if there is any conflict in the provisions.
14. Changes to Provisions
This Agreement represents the entire understanding between you and Canapii and supersedes any prior understandings and agreements between the parties regarding the Services except where you are an Account Holder and you or your company have explicitly agreed separate terms and conditions with Canapii in writing which are still in effect and will take precedence if there is any conflict in the provisions.
Canapii reserves the right to make changes to this Agreement as it deems necessary for legal, technical, or business reasons. You will be notified of changes and asked to accept them. If you do not accept the changes you will no longer be able to use the Services, additionally, if you are an Account Holder your Account will be closed and your Service Package will be Terminated.
Canapii reserves the right to transfer its rights and obligations under this Agreement to another organization and will notify you if this occurs. Your rights will not change during such a transfer.
You may only transfer your rights and obligations under this Agreement with the prior written approval of Canapii.
15. Term
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with Singaporean law.
16. Validity and Severability
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with Singaporean law.
The parties to this Agreement irrevocably agree that the courts of Singapore are to have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, this Agreement or its subject matter or formation (including non-contractual disputes or claims).
17. Governing Law and Jurisdiction
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with Singaporean law.
The parties to this Agreement irrevocably agree that the courts of Singapore are to have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, this Agreement or its subject matter or formation (including non-contractual disputes or claims).