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Quick answer: The Message Center is Canapii's single inbox for live-event communication. It pulls session Q&A, FAQs, support requests and email into one console, so customer success managers can tag, assign and track every message in one place instead of switching between tools mid-event.
One inbox for all event communication: Q&A, FAQs, support and email
Tag and assign by topic, event or urgency, and track each message's status
Integrates with help@canapii.com via Outlook and Zapier
Every message shows full context - user info, event and history
The Message Center is a centralized hub in Canapii that brings every channel of event communication into one clean console. Whether it is a speaker Q&A, a technical support request or an attendee FAQ, it all lands in the same place.
During a live event, teams often juggle Q&A, FAQs and emails across separate inboxes. The Message Center removes that: no toggling between inboxes, no missed attendee questions, and no manual tracking.
Tag and assign messages by topic, event or urgency
Track every message's status
Integrate with help@canapii.com via Outlook and Zapier
See everything in context - user info, event and message history
Running a global summit? Your team can filter by event, tag technical issues, and assign an owner, all in real time. The result is faster, better-informed responses - backed by Canapii's 24/7 support and 99.9% uptime.
A single inbox that consolidates session Q&A, FAQs, support requests and email so event teams manage every message in one console.
Customer success managers and event teams handling attendee communication during live events.
Yes - with help@canapii.com via Outlook and Zapier.
Want to see it live? Request a demo today.