Meet your new favorite inbox: The message center 

Managing multiple support channels during an event? We’ve got you. The Message Center is your single source of truth for all event comms.

June 25, 2025

- 3 minutes

If you’re a CSM juggling session Q&A, FAQs, and emails during a live event, you know the chaos. The new Message Center is here to change that. 

This centralized hub pulls all comms into one clean console. That means: 

  • No more toggling between inboxes 

  • No more missed attendee questions 

  • No more manual tracking 

Whether it’s a speaker Q&A, a technical support ask, or an attendee FAQ, you can now: 

  • Tag and assign messages by topic, event, or urgency 

  • Track every message’s status 

  • Integrate with help@canapii.com via Outlook and Zapier 

  • See everything in context, from user info, event, and message history 

Example:

Running a global summit? Your team can filter by event, tag tech issues, and assign a CSM, all in real time. Respond faster, respond smarter. 

Learn more about Canapii’s event management platform by requesting a demo today

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