Customer Success Account Manager

Reading, UK Permanent
Careers Customer Success Account Manager

Canapii are recruiting for a Customer success account manager to help support a fast-growing, leading and highly respected Virtual and hybrid event solution provider. We are looking for someone who is passionate, ambitious, motivated, and confident! 

Role and responsibilities:

You will be working in a fast-paced ‘start up’ environment alongside an established global team of solutions architects and event specialists. The role requires you to be ‘hands on’ and you will be working on multiple projects. You will have the chance to have a measurable impact to clients. 

  • Account management, including dedicated support for all accounts managed

  • Operate smooth onboarding process for clients 

  • Assist with rehearsals, preparing the customer ahead of their events 

  • Work with Event and Digital teams for customer success 

  • Identify networking and expansion opportunities 

  • Bringing fresh creative eyes to support the sales team in devising and selling effective event packages.

  • Meet and exceed quarterly sales goals and targets

  • Identify and exploit business opportunities in “new-name” accounts.

Skills and experience:

  • 2 years’ + experience within Account management, digital sales, or event management. 

  • Excellent written and verbal communication and presentation skills. 

  • Highly motivated with excellent organisation skills. 

  • Have a “can do” attitude 

  •  Can work at a fast-paced environment 

You will currently be working remotely for this position. We are looking for people based in Portland, US.

Canapii offers a competitive compensation package. We also provide work tools to our employees!

Canapii is a fast-growing, successful global company with a relaxed, but hardworking culture. We create a platform for innovation and offer an opportunity to become influential in the market. We operate a close-knit, inclusive working environment, where ideas are valued, and everyone is treated with respect. Canapii is an equal opportunities employer, we pride ourselves on encouraging employees to be their authentic selves and know that this creates a diversity of though and experience that drives the innovation and growth of our company.

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