The gap between the Free and Professional services had simply become too large. Since Canapii announced its Free service on January 13, 2021, an astonishing 600 events were set up — an average of around 70 per week — and adoption kept accelerating, with 5% of attendees returning to set up their own conferences. The Free service has nearly all the same features as the Professional platform, giving it one of the most advanced feature sets on the virtual platform market. In the weeks before the launch alone, Canapii added whiteboards, personal agendas, attendee-selectable time zones, global date formats, custom registration fields, and a game-changing approach to hosting breakouts, where attendees move seamlessly from live streams to meetings and back again.

That popularity inevitably attracted events for more than the Free tier’s 75 people, and organizers were calling night and day to ask for their registration cap to be lifted. Until the subscription packages arrived, the only answer was the Professional service — which includes dedicated account management, extended hosting, training, event design, and customizations, but suits customers with significant events where budget is secondary to hosting the perfect event.

What are the Motivator and Driver packages?

The Motivator package costs USD 149 per month, while the Driver package is available for USD 599 per month — both through simple online sign-up. That makes four options in total: Free, Motivator, Driver, and Professional. Every package includes the identical, world-class Canapii feature set; the subscription tiers differentiate themselves on just three criteria: the size of your events measured in registrations, the number of people on your organizing team, and the length of your event in days.

How is your package size measured?

Three criteria decide your package: registrations, administrators, and event length. All are counted per subscription month, which begins on the day you subscribe — say the 6th — and runs until the 5th of the month that follows. If you subscribe on the 30th, your month finishes on the 29th or on the last day of the following month, whichever comes sooner, which takes care of leap years and the tiny month of February.

Registrations, not events

Canapii does not limit how many events you run per month — whether it is one or twenty. Instead it counts the people who register for your events, a better measure of how intensively the platform is used. An event starts on its start date: you can be setting up the event, ticketing, rehearsing, and holding meetings well before then, but attendees cannot join sessions until the start date set in the management console.

Registration allowances are deliberately generous, since some registrants inevitably do not show up on the day. Counting registrations also carries a practical advantage: the number is known in advance of your event, so you can upgrade capacity on the relatively calm days before your big launch, rather than finding attendees refused entrance on the day itself. Note that if the same person, measured by their email address, registers for two of your events, that counts as two registrations.

Administrators per event

Smaller events need fewer organizers, so the number of administrators is unlikely to feel like a limitation. Unlike competitors, Canapii only requires the primary account holder to subscribe: the master account owner can then invite others to administer each event without paying for separate subscriptions. On the Motivator package, for example, the account owner can invite four others per event they organize — the restriction is per event, not per account, so each of your events can have different organizers. You also decide what level of access each organizer gets: some may handle only registration and tickets, while others manage sessions and sponsors, which reduces mistakes and increases accountability.

Event length in days

The final differentiator is the number of days an event stays live, with the start date counting as day one. Even the free package allows a minimum event length of four days, ample for most occasions. Virtual events differ from in-person ones here: word can spread after the event about a great speech or piece of entertainment, encouraging new people to register and log in post-event. The Motivator package therefore extends up to 7 days, and through the Professional service an event can even run for up to a year.

How does the rollover work?

The rollover lets continuing subscribers carry unused registrations into the months that follow, so early setup months are never wasted. It is possible to sign up, set up the platform, send out tickets, and host an event within the first month, but that pace is hectic for most — subscribing two or three months before the first event is the more usual behavior. On the Motivator package, unused registrations roll over until you reach a maximum of double your monthly allowance; on the Driver package, that extension rises to three times the monthly maximum. The rollover is what allows Driver subscribers to host events for up to 1,500 people within three months of starting an account.

One money-saving tip: you can set up an account on the Free service, create tickets, build an agenda, and accept your first 75 registrations. If you then start a subscription, Canapii automatically upgrades your Free event to the Motivator or Driver package — none of your setup work is wasted.

What happens if you cancel your subscription?

When a customer cancels, all previous events held under that account are deleted. Storing events for non-paying customers does not make business sense, and deletion is also a requirement under the various digital and security laws Canapii respects worldwide. While a subscription remains active, events are stored for up to a year, and you can delete them yourself at any time.

The Motivator and Driver packages benefit from the Knowledge base, the changelog, and bug fixes, but not from Canapii’s team of event experts, who are available only through the Professional service. And to the frequent question “is our event suitable for Canapii?” the answer is always yes — an event can be anything from a kid’s birthday party to a movie premiere. Canapii was designed first for face-to-face events and then converted to virtual during the pandemic, so it is well placed as an event management platform for when in-person events return.

Frequently asked questions about Canapii’s packages

How much do the Motivator and Driver packages cost?

The Motivator package costs USD 149 per month and the Driver package costs USD 599 per month. Both are available through online sign-up on the Canapii pricing page, with no sales conversation required.

How many people can attend an event on a subscription package?

Packages are measured in registrations per subscription month rather than a fixed cap per event. With the Driver package’s rollover, subscribers can host events for up to 1,500 people within three months of starting an account, while the Free service supports up to 75 registrations.

Do registrations count even if someone does not attend?

Yes. Canapii counts registrations rather than actual attendees, because the number is known before the event and lets you upgrade capacity calmly in advance. Allowances are generous to account for no-shows, and the same email address registering for two events counts as two registrations.

Can a Free event be upgraded to a paid package?

Yes. If you build an event on the Free service and later start a Motivator or Driver subscription, the Free event is automatically upgraded and all your setup work — tickets, agenda, and registrations — is preserved.

How long can an event stay live?

Every package keeps an event live for at least four days, with the start date counting as day one. The Motivator package extends up to 7 days, and the Professional service can host an event lasting up to a year.

See Canapii in action

Not sure which package fits your next event? Get in touch with the Canapii team and see the platform in action.